Transcend the Ordinary and Rise Above Your Competition

Screen Shot 2017-06-06 at 6.59.13 AMNow that we’ve got you planning your next Brand Safari it’s time to figure out what to look for. Over the next few weeks, we’ll talk about what we look for on our BrandTwist Brand Safari’s, kicking off with T – Transcend the Ordinary.

Today we’re going to talk about how brands like Coco-Mat and Microsoft transcend the ordinary with their customers by allowing customers to experience their brands in a way that’s different from anyone else.

Let’s start with talking about what it means to transcend the ordinary, I think it’s about looking for brands that go beyond what’s expected. Transcend ordinary experiences to provide something fresh. It’s about how your clients experience your brand. Coco-Mat and their flagship store is a great example of this.

Can buying a mattress be relaxing?

On a recent Safari, we visited the iconic Coco-Mat store in SoHo for some hands on inspiration that attendees then TWISTED with their own businesses. Coco-Mat has shaken up the mattress category on every level by providing mattresses that are customizable by layer and made with all natural materials- like coconut fiber (hence the name). No metal springs are used. That’s not even the best TWIST though.

Cocomat Brand Safari BrandTwist Brand Experience

They also have TWISTED the sales experience and transcended the sometimes stereotypical pushy mattress seller to a more thoughtful and zen experience. Their sleep specialists invite you to spend a few hours or even the night in a special “nap suite” in their SoHo store. They will make up the bed with the exact mattress you are thinking of purchasing. So you are sure that it’s the right fit. There’s a bathroom with shower in the suite and calming scents and decor.

It’s shifting an experience that can be stressful and frustrating and instead allowing you to experience the ease of their company at every step. It’s a completely unique experience that turns category norms on their heads. How can you relieve any friction in your buying experience for your customers- and make the process of engaging with your business as smooth and “dreamy” as possible?

How does Microsoft transcend the ordinary?

The idea of letting potential customers experience your brand instead of selling them on the idea is something Microsoft has done well with their flagship store in New York. Which is exactly why we’ll be hosting a Brand Safari in the NYC Experience Store there in September.

Microsoft experience stores give potential customers the opportunity to interact with the products. This helps them fall in love through learning more about the features. This is evident in the innovative Youth Spark coding camps.

These camps not only serve the community (another way to transcend) but it also gives consumers the opportunity to engage with the product, and fall in love with a product.

How can you transcend the ordinary?

Now it’s time for action, look for brands that turn the category norms on their heads. Remember, the best brands to TWIST with are outside of your category so get creative. Think about brands you love or have experienced that provide the opposite of what you expect (ex. a zen mattress buying experience instead of a stressful one).

Then TWIST this with your business. How can you tackle head on and rise above the common pain points in your category to provide a fresh, memorable and compelling brand experience?

Don’t forget to stay tuned, we’ll be talking about Walking the talk when we return with our next post.

Can’t wait to experience the TWIST for yourself? Grab one of our limited Safari spots for September here.

TWIST Book Julie Cottineau

BrandTwist’s Julie Cottineau on HispanicMPR.com

bt-hispanic

In this interview for the Hispanic Marketing & Public Relations website host Elena del Valle discusses how you can TWIST to build a power brand with BrandTwist & BrandSchoolOnline.com Founder and Best Selling Author of TWIST: How Fresh Perspectives Build breakthrough Brands, Julie Cottineau. 

You’ll learn how to look for TWISTS that bring customers deeper into the experience of your brand and inspire them to share and help keep your product, service or business on the social radar.

Click HERE to listen.

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

A Sipping Selfie TWIST

selfie bottle

 Selfies are how Millennials share their lives – and normally this is a “commercial free” zone – but how can brands add just the right meaningful and useful TWIST to become a part of their story?

Here’s an innovative selfie TWIST from Coca-Cola Israel for the Coca-Cola Summer Love campaign, Israel’s largest outdoor brand event. Coca-Cola noticed that their consumers were taking a lot of photos, but not photos that included their product. So they came up with a selfie picture- taking bottle. The drinker tips the bottle up to 70-degree angle it snaps a photo, that shows the bottle and consumer taking a sip. These photos can be shared on Coca-Cola’s Snapchat, Facebook and Instagram accounts. Users can tag themselves and friends to spread the news of the event.

Look for TWISTS that bring customers deeper into the experience of your brand and inspire them to share and help keep your product, service or business on the social radar.

Twist angle white

Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

A Tasty Tiffany Eye-Worthy TWIST

tiffany candy

Tech-savvy Generation Z’s and Millennials’ use social media to communicate and spread the word about what excites them, what they enjoy and brands they love. If a brand wants to get noticed, providing an “eye-worthy” TWIST is key to making it into Pinterest, Facebook, Twitter and Instagram. Restaurants have learned this as gastronomy is becoming a favorite way for GenZ’s and Millenial’s to spend their money. Some restaurants have redesigned interiors and services to be more “Instagram-friendly”.  Some offer discounts in return for social media reviews or limited-time specials, like this eye-catching TWIST: The Peninsula Bangkok hotel TWISTED with Tiffany’s to create a Tiffany Afternoon Tea that includes handcrafted, jeweled, sweet delicacies inspired by the Tiffany brand’s jewelry and iconic blue box.

Says Wanda Pogue, chief strategy officer at Saatchi & Saatchi New York, in Luxury Daily, “… From a ‘grammed brunch with friends to a Cronut that they waited an hour in line for, they get a great story to share and an emotional payoff that is as big, if not bigger than what traditional luxury goods provide  — but without the big financial investment.”

Are you offering your customer’s “word of eye” enticements to help spread the word about your brand or business?

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

Heels with an Adaptable TWIST

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Transitioning from daytime casual to nighttime dress often means carting around a second pair of shoes or leaving and extra pair at the office or in the car… it’s cumbersome and inconvenient. What we need is a footwear TWIST that liberates our choices… and that’s exactly what French shoe designer Tanya Heath has done. They’ve TWISTED to create one shoe with interchangeable heel options, giving the wearer control and the freedom of choice.

They provide one pair of shoes, with multiple, snap-on, heel height options. The shoes and heels are sold separately-and the extra heels fit handily into a handbag. A huge plus for end of the night moments, when you are tired and want to slip into a more comfortable heel.

Tanya Heath literally walked a mile in their target market’s shoes. They weren’t afraid to TWIST outside the (shoe) box and de-construct the traditional product experience to come up with a more user-friendly option.

Sometimes the parts are greater than the whole. Is there something you could de-construct to come up with an innovative solution that makes life easier for your market?

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.