Small Business Brand TWISTS – Dr. Tim Aquatics

Dr. Tim runs an aquarium supply company and has an impressive list of professional credentials including a Ph.D. in ecology, evolution and marine biology. Before Brand School, the “about me” section of his website was a laundry list of academic degrees, published articles, industry titles and honors, but it practically required a Ph.D. to read and understand it.

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The problem?

His ideal target included regular “Joe” aquarium enthusiasts who are looking for support in keeping their aquariums healthy and vibrant. Through the work Tim did in Brand School, he transitioned his brand idea from “science-based solutions” to “success at any level.” He now deliberately presents a less intimidating, more welcoming user experience (complete with an interactive recipe TWIST – think of your favorite Food Network show) where buyers feel more at ease to interact with the brand and ask more questions.

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Do you see the difference this personal and authentic TWIST adds?

 

It makes his brand more approachable, more relatable, and more likely to attract the amateur aquarium enthusiast who might be turned off by a brand that seems too scientific and overly authoritative.

“Before Brand School, we were more a ‘science’ brand but now the brand is about being a natural fish care company.  That was common with dogs and cats but we were the first with fish. The products, liquids, and fish food are natural and that resonates with consumers who see fish and an aquarium as a slice of nature in their home.”

That wasn’t the only way Tim used the TWIST lessons he learned in Brand School. They also used a TWIST to overcome objections when launching a new product.

 

“We had developed the first 100% natural, non-GMO fish food but a possible roadblock was the customer had to make it themselves which takes only 5 minutes to make a month’s worth of food.  So we twisted that possible negative – “Oh, I have to make the fish food” into a positive “ Really, I can make my own fish food”  by adding our EXTRAS which are various additions (think of them as spices) that one adds to food to customize it for their fish.”

“The EXTRAS come in pepper grinders so the consumer literally ‘twists’ the EXTRAS into the food before placing the food in the freezer to gel. This makes the food easy to demonstrate and you see the smile on people’s faces as they instantly see this is fun and not hard at all.  We even had a major store in NJ have their clerks dress up as cooks and demo the fish food – it’s a great YouTube video”.

Tim now has a powerful understanding of how to use TWISTS in his brand, but it he admits it wasn’t always easy.

 

“Initially it was hard to maintain focus and concentrate on running everything through the pillars but, as with most things, the more you do it the easier it gets and, this is the surprise, it actually makes it easier to make decisions. It if doesn’t fit – it’s out.”

“You have to trust the process. It was such a great experience for me. Though, after delving in, doing the work is hard. There is resistance, but having access to Julie with the one-on-one meetings helped to move the needle so we can continue in breaking through with a more creative flair to our brand. I’m so grateful I went through it.”

What’s My TWIST? Unexpected experts can help your brand.

Far too often, brands get stuck sounding, looking, and feeling the same way to consumers as any other competitor in their field. These brands aren’t standing out from the bunch; they’re merely doing just enough to fit in and survive. The most successful brands owe that success to the fact that they’re different. It’s why you gravitate to Apple before Dell, and why you can’t forget GEICO’s gecko. To stand out you need to get some outside perspective and a little inspiration.

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The “What’s my TWIST Panel” technique does just that.

The “inspired experts” panel uncovers fresh language by taking experts in related but distinctly different fields and asks questions to extract fresh language that can be TWISTED with your own brand.

For example, recently we helped a pharmaceutical client with an over-the-counter medication focused on protection, by bringing in four unusual experts:

  • A former fireman
  • A bouncer
  • A computer security consultant
  • And an insurance agent

The essential element of this panel was that the client had no idea what fields the experts were in. Similar to the classic “What’s My Line?” game show – the occupations of the panelists were guessed and revealed at the very end. This kept the pharmaceutical executives focused on active listening for fresh language that they could then TWIST to add distinction to their marketing.

The panel was asked questions such as:

  • “What does protection mean in your field?”
  • “What happens when there is a failure of protection?”
  • “What are the emotions involved? The consequences?”
  • “How do you act to prevent future breakdowns?”

The results? Fresh perspectives on providing control, comfort, and confidence to consumers in the most vulnerable situations – that can be TWISTED into marketing that breaks through.

What experts would you invite to your What’s My TWIST? panel and what related, but distinct categories should your brand be learning from? Learn about more TWISTING techniques in TWIST: How Fresh Perspectives Build Breakthrough Brands.

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A TWIST On Graduation Gifts

It’s graduation season! That means that some will be sending off their children to college, some will be going to college, and the rest of us will just be watching. Either way, we all know someone who is taking that next big step to becoming an adult. Now more than ever it’s important to set them up for success on this path because they are the future. Invest in the future today with these graduation gift ideas sure to add a TWIST to the lives of this upcoming freshman class!

Avoid the Freshman 15

Graduation Gift Ideas - Flavor Fusion WaerIt is a reality that plagues thousands nationwide annually, and I mean it is just that, a reality. Statistics, as well as testimonials from suffering college freshman, have shown that the stress induced by their first year in college leads to students packing on pounds, fifteen on average. Though fifteen pounds does sound quite drastic, it is a very real figure and one that every freshman should try to avoid. To help them in doing so, gift them the Flavor Fusion Water Bottle, a water bottle that infuses fruits and vegetables into your water; granting it the sweetness of juice, but neglecting the harmful sugars found in juices known to lead to fat gain. This bottle is sure to help lead a healthier lifestyle and certainly puts a twist on the traditional water bottle!

Get it here.

 Change the way you charge

Graduation Gift Idea - iPhone Charge PackThese days it seems like no one can put down their cell phones, and though our freshman will experience a change of scenery, this likely will not change. Some see this as a problem, others take no issue with it, but if you truly want your college freshman to love their gift, enable this problem. This can be done with the Mophie Juice Pack Air for the iPhone. This chargeable case comes with many features, and at its peak, it can provide you with 27 hours of battery life, so on the go, whether it be an internship or a boring lecture, you’re good to go. Not only that, it also serves its function as a case well, providing level two high impact protection for your iPhone.

Get it here.

Running shoes with a TWIST!

Grad gift ideas - adidas Running shoesCollege students tend to care about two things, style, and comfort. The Adidas Ultra Boost fulfills this, but is also a world-class performance shoe, and can work for any student who needs to go for a run to alleviate college stress. The patented boost technology is said to be the most comfortable option on the market, and the elegant look of the show turns fashionista heads everywhere.

 Get them here

Marketing 101

TWIST Book Cover - graduation gift ideasOf the upcoming freshman class, there are thousands of entrepreneurs, future C.E.O’s, and aspiring businessmen and women who will have to truly master the craft to ensure success in the future. This means an understanding at all levels, not solely focusing on one aspect like management, but also knowing a bit about marketing as well. After all, effective marketing is why you have an iPhone, or why you gravitate towards the Mac computer before a Dell, it’s not merely a matter of preference. Sure your freshman’s marketing courses will show them a lot, but it’s traditional, outdated, and just like any marketing course anywhere else. None of it will stand out. If you truly want success for them, get them this book.

Get it here.

Take a little study break

Screen Shot 2017-05-30 at 9.49.30 AMOftentimes studying can be a bore. Ok, I lied, studying is a bore. It’s something we only do because we have to. However, it can be fun, and over at ThinkGeek they’ve found a way to do just that. With these table tennis notebooks, not only can you store all of your notes, but you can also turn study breaks into ping pong tournaments. This set provides everything but a cool study partner to play with, so go ahead, add a TWIST to your next study session!

Get it here.

About the Author:

BrandTwist Intern - Graduation Guest PostEnrique Garcia is working as an intern at BrandTwist for this month. He is a high school senior from Dobbs Ferry, New York and will be graduating in June. In the fall Enrique will be attending the business school at Manhattan College, concentrating in both finance and marketing. 

Interested in guest blogging for BrandTwist? Contact jamie@herculiz.com.

Performance Wear with a Laid Back TWIST

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Everyone knows how important exercising is to living a healthy lifestyle- but honestly many of us would rather sit on the couch with a pint of double fudge chocolate than train for a marathon- we feel defeated if we don’t confirm to the “ultimate athlete” image of many fitness brands.

Outdoor Voices is disrupting the fitness industry by literally “freeing fitness from performance.” The technical apparel brand creates stylish and flattering active-wear for everyone. Outdoor Voices believes in “doing things”, whether it’s going for a jog, riding a bike, or walking your dog. The brand engages consumers and allows them to write their own definition of fitness.

It all stems from the brands founder, Tyler Haney, who was recently featured in Forbes “30 under 30.” The 28-year-old powerhouse attended Parsons School of Design, and by TWISTING her love of staying active and simply “doing things,” she was able to build a truly iconic brand in just three years. Her TWIST allows Outdoor Voices to stand out amongst giants like Nike, Under Armour, and Adidas, who instill a typical “go hard” and “beast mode” mentality.

Tyler told Fashionista “We talk a lot about OV being the hiking buddy that brought the snacks.” Her spot-on perspective of the industry, and her undeniable passion drives Outdoor Voices to dominant success.

Headquartered in New York and Austin, Outdoor Voices brought in over 22.5 million in venture capital, and the community continues to explode across the nation. The future is looking extremely bright for this brand with a TWIST.

Is your brand pushing a traditional viewpoint or lightening up and letting consumers define their own ideal benefit? Think outside the box and TWIST to break away from competition.

david scherzer

David Scherzer is a 24 year old marketer and copywriter, who puts a narrow focus on storytelling. He obtained a bachelors degree in media studies at CUNY Queens College, and continues to exercise his marketing-muscle and work with some of the industries greats. Not to mention, he’s a massive soccer fan. Chat with him at davidascherzer@gmail.com. Or connect on LinkedIn.

 

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Finding the right TWIST can help your brand innovate and deliver. In TWIST: How Fresh Perspectives Build Breakthrough Brands, Brand School founder Julie Cottineau provides a clear road map to build a stronger more distinctive brand – complete with examples from real life small business owners who have successfully completed our Brand School program. Pick up your copy today.

A Delightfully Cheesy Twist

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A sure way to your customers’ hearts is to make it easy for them to enjoy you anywhere and any time. This creative TWIST was produced by German ad agency Kolle Rebbe for The Deli Garage, a food label that supports small manufacturers of delicacies, as a limited first edition of 500. It was sold out 2 weeks after its launch!

Take a Pencil & Sharpener, twist it with parmesan cheese and you have Parmesan Pencils, a unique product that permits cheese-lovers to have freshly-grated cheese close at hand. The Parmesan Pencil “Sharper” flakes the cheese, and you can keep your “pencils” right in a briefcase or purse. Isn’t everything better with cheese?

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Helping your customers getting easier access to your brand will turn casual buyers into loyal ambassadors. What TWIST can you add to make your product or service always top of mind?

Brand School gives you the tools to develop innovative touch points with a TWIST. Find out if your business qualifies for a one-on-one Brand Health Check Strategy Session HERE.

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“If anyone needs to understand the PROPER professional way that WILL make a difference for branding your business, Brand School is your go to source.” – Mike Sass, Entrepreneur